Privacy Policy

Our Commitment to Privacy

At Balaji Exim, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.


1. Information We Collect

We may collect personal information such as your name, email address, phone number, company details, and shipping information when you fill out forms on our website or engage with our services. Additionally, we may collect non-personal data like browser type, IP address, and website usage patterns for analytics and improvement.


2. How We Use Your Information

The information collected is used to:

  • Provide and improve our freight forwarding and logistics services.
  • Respond to your inquiries and provide customer support.
  • Send important updates, service-related communications, and marketing materials (where consented).
  • Ensure compliance with legal obligations.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share it with trusted partners, service providers, and government authorities (where legally required) to facilitate shipping, customs clearance, and logistics operations.


4. Data Security

We implement strict security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.


5. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze site performance. You can disable cookies in your browser settings, though some features of our site may not function properly without them.


6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.


7. Your Rights

You have the right to access, update, or request deletion of your personal data. To exercise these rights, please contact us at the details provided below.


8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Balaji Exim
New Delhi, India
Email: sales@balajieximindia.com
Phone: +919999951001